FAQ

Allow up to 7-14 business days for processing. Some in-stock items may ship as soon as 1-2 days. Shipping times typically take anywhere from 1 to 7 days and packages are not insured. If shipping to a PO Box, please also provide a physical address for UPS deliveries. Make sure you are shipping to a secure location. We are not responsible for stolen packages.

You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.

Please note that if you do not enter the correct billing address that is on file with your bank, we will not ship your order until further verification is obtained. This is to prevent credit card fraud and protect us and our customers.  We are not responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location or upgrade to priority mail shipping.  

PRIORITY PROCESSING OPTION

You may upgrade to the Priority Processing Option in order to push your order up the daily order list. These packages are tagged as P1 orders, which our vendors will know to push out with high urgency.

PROCESSING TIME

Orders are quickly processed and sent out within 1-7 business days (unless stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped.  In cases of delayed shipments, please feel free to contact us and will make sure to get it resolved as quickly as possible.

SHIPPING INTERNATIONALLY 

We also ship to Canada, using USPS, DHL or UPS. All rates are current estimates using our discounted shipping rates. We are not responsible for delays or any additional customs charges once the package leaves the US.